Frumzi Casino - Delayed payment 1000 euro since September 9

No i need my 500 euro or withdrawal of Revolut

Dear Frumzi Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Jawad1080,

Thank you for reaching out to us.
We are sorry to hear about your experience and frustration.

In order to further investigate your claim we would kindly like to ask you to provide us with the email address you registered with us to locate your account.

Thank you for your understanding.

Kind regards,
Frumzi Casino Team

Dear Frumzi Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers,

Thank you for the provided information.

Dear Jawad1080,

We are happy to inform you that your withdrawal request has been successfully completed.

We thank you for your patience.

Kind regards,
Frumzi Casino Team

Dear @Jawad1080,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.