Beschwerde #58 FEZbet Casino

Withdrawal is pending for a long time again

Von APZ1989

vor 7 Monaten

Hi,

My withdrawal is pending for a long time again. This is the 4th working day, and seems like it will not be processed today. Chat support can not provide any support of course, only unkept promises and trying to calm me down that everything is all right...

I have an impression the casino is waiting for me to cancel my withdrawal request, since I did not deposit in the last days.

Please help me to solve the issue as soon as possible. Amount: 100000 HUF

Thanks.

Unseriöses Casino FEZbet Casino

Grund Verzögerte Auszahlung

Betrag Ft100000

Diskussion

AskGamblers

• Support Team

vor 7 Monaten

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

APZ1989

• 1 Bewertungen

vor 7 Monaten

It's resolved

FEZbet Casino

• Representative

vor 7 Monaten

Dear APZ1989,

We are happy to confirm that your withdrawal has been processed, and the money has been sent from our side.

The funds can take 3 - 5 working days to appear in your account, however, this is subject to the payment method used and your bank standards.

Kind regards,
Fezbet.com

FEZbet Casino

• Representative

vor 7 Monaten

Dear APZ1989,

We would like to inform you that we are actively working on your request and will be back with an update in the nearest time possible.

Best regards,
Fezbet.com

FEZbet Casino Beschwerde-Statistik

Gelöst 29 / 30

Durchschn. Betrag $777

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 2 Tage

FEZbet Casino Beschwerden

Alle eingegangenen Beschwerden ansehen

Auszahlung konstant erschwert

Sehr geehrte Damen und Herren,

Ich habe einen Gewinn von 400 Euro gewonnen. Alle Voraussetzungen zur Verifikation sind erfüllt. Aber es wird einfach nicht ausgezahlt. Auf Nachfrage werde ich immer wieder abgewimellt. Ständig wurde mir gesagt, dass meine Konto zwar verifiziert ist, aber das das Geld für den 17. 06.2022 vorgemerkt ist. Die Auszahlung kommt aber immer noch nicht. Angeblich sei die Anfrage sehr hoch.

Anbei erhalten Sie die Screenshots mit dem Kundenservice.

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Die Gratiswette wurde mit der Begründung "Entscheidung der Verwaltung" abgelehnt, obwohl alle Bedingungen erfüllt sind, siehe Anhänge.

Dies war jetzt schon das zweite Mal so. Die andere Aktion war im Prinzip gleichartig. Falls es eine positive Entscheidung gibt, könnte ich das noch nachreichen bzw. mich auf diese Beschwerde beziehen

Besten Dank für die Hilfe.

Mit freundlichen Grüßen

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FEZbet Spielothek - Auszahlungen werden trotz Zusage nicht eingehalten

Sehr geehrte Damen und Herren,

nachdem gestern 14 Tage lang meine Auszahlungsanfrage unbearbeitet blieb, wendete ich mich an den Kundendienst. Wie sie im Anhang dieser Beschwerde (Screenshot) sehen, wurden mir dort drei exakte Daten (24.02., 28.02., 02.03.) für meine drei offenen Auszahlungen zugesagt.

Meine Freude hielt jedoch nur kurz: Nachdem am 24.02. keine Auszahlung ankam und am 25.02. ebenfalls nicht, kontaktierte ich erneut den Kundendienst. Dieser konnte plötzlich keine konkreten Daten mehr nennen und verwies mich auf die Standard-Antwort, dass irgendwann bald die Auszahlungen bearbeitet werden.

Leider weiß ich nun als Kunde nicht mehr, ob es von dem jeweiligen Mitarbeiter abhängt, welche Antworten man bekommt oder auf was man sich verlassen kann. Jedenfalls finde ich es beängstigend, dass der Kundendienst so widersprüchliche Aussagen tätigt.

Mich würde nun interessieren, wann ich endlich mit meinem Geld rechnen kann. In den Anhang der Beschwerde setze ich den Chatverlauf mit der zugesagten Auszahlung.

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Not processing my payment for 6 days

Got bonusmoney after a deposit, which was successfully wagered and ended up as 400 euros in cash. Withdrawal made 6 days ago, during which time i contacted fezbet multiple times by the delay (site promises 3 day withdrawal). Asked if everything is fine with the withdrawal/wagering, and always got told all is good, sorry for the delay. Nothing has still changed, and my withdrawal is hanging. I even got told i would been put in "priority processing", which has made no difference.

56h übrig

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Payment delayed intentionally

Dear Askgambers Team,

My username is < username removed >.

I am writing this to complaint against Fezbet casino, which is not following its rules and delaying my withdrawal intentionally.

I requested a withdrawal of Rs 31550 on 23rd April withdrawal transaction I'd be1ef752-c9d7-4cb6-999c-14b7b40fa6a7.

According to their terms withdrawal will be completed in three business working days but it's been over 8 days and it is still in pending status.

Whenever I contact support team they don't give any positive response and just say please wait it will be completed soon.

So, now I request you to kindly intervene in this matter and help me get my withdrawal.

I will be really grateful.

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Very slow withdrawal process again

I have been promised I will receive the withdrawn amount within 3 working days, but it has not happened again!

I have been waiting for one part of the withdrawal for more than 3 working days. In total, 85000 HUF is pending.

Chat support is not providing any support, obviously, they are mentioning only that everything is all right... Yes, sure...

Please help me solve the case LATEST BY MONDAY, 27.04!

APZ1989

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My USDT-BEP20 withdrawal is still under review.

Crypto transactions are almost instant, so I don't know why it's taking so long.

When I click the verification tab, it says "at the moment your account does not require verification," and I have not been asked to do so by the support team either.

It is 7680INR.

Please solve it ASAP!

Thanks.

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Withdrawal takes ages again

Hi All,

I was promised I will receive my withdrawal within 3 working days, but it obviously did not happen. This is already the 5th workin day, chat support giving me no support, only answering that there is a "small delay"...

My withdrawal is still under review. It is about 200000 HUF. Please solve it ASAP!

Thanks.

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I am submitting this complaint regarding a withdrawal of 316 euros by USDT (ERC-20) from my FEZbet account, requested on 29/01/2026, 20:37:31.

My withdrawal has remained in "Under review" status for 8 days. I have contacted live support multiple times and spoke with an agent named Joseph, who provided only scripted responses about "security checks" and "patience" without giving a specific timeline or reason for the delay.

As this is a cryptocurrency transaction on the Ethereum network (ERC-20), there are no banking delays or intermediary processing times that justify an 8-day hold. My account is fully verified, and I have had no issues with deposits.

Furthermore, I noticed that the mandatory licensing seal (Anjouan/NovaForge Ltd) is currently missing from the footer of the FEZbet website, which raises concerns about regulatory transparency. I am requesting that FEZbet process my withdrawal immediately. I have documented all chat transcripts and screenshots of the pending transaction to provide as evidence.

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