Dublinbet Casino - Delayed €2,000 payment

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Dear TIAGO7469,
I hope this message finds you well.

Firstly, we would like to apologize for the inconvenience and delay in getting back to you regarding this matter.
We finally have a confirmation that your withdrawal of 2000€ requested on 09.04.2021 had failed while been processed into your Card.

The total amount has been re-credited to your Casino account, as per your self-exclusion, our Financial Department will proceed with it manually into the latest bank details shared with us.

We appreciate your understanding and apologize for any inconvenience that might have brought you.

Best Regards,
Sam
DublinBet

hi , i have received my money today ... thanks to askgambler.com and the financial department of the casino ... 1 month it's to long but now my problem is resolve .

thanks

< full name removed >

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.