Inaktiver Benutzer
Hello,
I’m writing to report an issue I’m experiencing with Cryptorino Casino regarding my account and a pending withdrawal.
Here’s what happened:
I deposited €50 into my account and started playing. After some successful bets, I managed to increase my balance to $400.
When I tried to request a withdrawal, my account was suddenly blocked. Now, whenever I try to log in, I receive the message:
"Your account has been blocked, please contact support."
I contacted the casino’s support team on December 8, 2024, via email to understand the reason for the block, but I have not received any response.
Today is December 22, 2024, and the issue is still unresolved.
This situation feels unfair and unprofessional. I would appreciate your assistance in resolving this matter and ensuring the casino provides a proper explanation and allows me to access my funds.
Best Regards
