Casinia Casino - Withdrawal always pending

GELÖST

enilel Norwegen

I requested my withdrawal the 3rd of August. Today its the 9th, and I have yet not heard anything about my withdrawal, documentation or anything. They say they dont handle withdrawals during the weekends, but now its the 5th working day after my requested withdrawal.

On their helpsite it says they complete withdrawals within 3 days. So how Come its now the 5th day, and still no action?

AskGamblers

Dear @enilel,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

enilel Norwegen

the withdrawal amount is a total of 500 euros

Casinia Casino

Dear Customer,

Thank you for reaching out.

We would like to inform you that your withdrawal request was processed from our side on 11.08.2024. Please accept our sincere apology for the delay.

Best regards,
Casinia.com

enilel Norwegen

Money is recieved, but sooo slow processing. Thumbs down

AskGamblers

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Casinia Casino - Withdrawal always pending

Beschwerde-Info

Unseriöses Casino

Grund

Betrag

€ 500

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