Casinia Casino - Waiting for a withdrawal 92euro

Dear Casinia Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Customer,

Thank you for reaching out.

We would like to inform you that your account has to undergo verification before the withdrawal can be paid.

In order for us to proceed, we would like to kindly ask you to provide us with the following information (you can upload it in the verification section of your profile):

- Transaction history of your Skrill account from 01.09.2023 till 30.09.2024 with all visible transactions.

We will make sure to check the document with priority when you send it.

Best regards,
Casinia.com

upload ...but i think 2023.0­9.0­1-2­023.09.30 ask...and dont 2024.09.30 ...because I can't, now 2024.02.20!!!

Dear Customer,

Thank you for providing us with the document.

We are glad to inform you that your account was verified and the withdrawal request for 92 EUR was processed from our side today.

Best regards,
Casinia.com

Thx Help Askgamblers!
Pls closed ticket.
regards

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.