Cashed Casino - Delay in withdrawal 8 days

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Unseriöses Casino

Cashed Casino

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$ 1150

vor 3 Monaten

Hello,

My name is < first name removed > and I signed up on Cashed casino. I did not use any bonuses, won my money fairly and was even kind to customer service.

I have attempted to withdraw two payments of 400 and 750 for a total of $1150 via bitcoin deposit. And they said it would take 2-3 days, it has been 8 business days and no payment has been received.

I have communicated with their customer service and have received the same generic response each time about a delay in payment and they won’t answer any further questions.

I would really appreciate some help with this,

Thank you,

<first name removed >

AskGamblers
vor 3 Monaten

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

AskGamblers
vor 3 Monaten

Dear Cashed Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 3 Monaten

Dear customer,

Thank you for reaching out!

Please be informed, that your withdrawals will be processed with the highest priority.

We apologize for any inconvenience caused by the delay.

Best regards,
Cashed team

AskGamblers
vor 3 Monaten

Dear @Vpluciani,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Cashed Casino Beschwerden

  • 21 von 22 gelöst
  • 2 Tagen Durchschn. Antwortzeit
  • 4 Tagen Durchschn. Lebensdauer
  • 2,287 USD Durchschn. Betrag

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