Boomerang-bet Casino - Withdrawal of 30 EUR still processing after 5 business days

Dear LuckyBenji,

We are pleased to inform you that your withdrawal request has been successfully completed.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Kind Regards,
Boomerang-bet Team

Dear @LuckyBenji,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello,

I confirm that I have received my withdrawal. However, I am not fully satisfied with the experience.

According to the casino’s terms, withdrawals should be processed within 3–5 business days, but mine stayed in processing status for more than 5 business days before it was even sent. Once it was sent to Skrill, the funds arrived instantly, which means the delay was clearly on the casino’s side.

Thanks to AskGamblers for the assistance and for helping to get the issue resolved.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.