Boomerang-bet Casino - Declined cash out

Dear @Narri99,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Dear ben1312,

We hope that you are doing well!

Your account has now been successfully verified, and your withdrawal request is being processed, which may take up to 96 hours on our part.

If you have any additional questions, please contact us via live chat or email.

Best regards,
Boomerang-bet support team.

Im sorry but my name is not ben1312, and also you should add that 96h processing part at your casino. There is reading at the time that withdrawals is processed during 3 work days.

I received the payment today so u can mark this as resolved.

Dear Narri99,

We hope that you are doing well!

We apologise for addressing you by the wrong name in our previous message. Furthermore, we are pleased that you have successfully claimed your winnings, but we would like to draw your attention to our casino's terms and conditions, which state that withdrawals may take up to 96 business hours to complete.

Thank you for your understanding.

Have a great rest of the day, and good luck!

Best regards,
Boomerang-bet casino team.

Dear @Narri99,

We are happy to hear that the payout has been received, however The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the received payment/s, before we proceed with the closure of the complaint.

Please be reminded that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, we count on your assistance and cooperation during the process.

Thanks in advance for your cooperation.