Boo Casino - Free Spins and withdraw

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Boo Casino

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€ 80

Curpizza Finnland
Veröffentlicht am 9. Dezember 2021

I got free spins to my email it was 1.12. I played my first spin 01/12/21 13:17 proofs here: ( https:­//g­yaz­o.c­om/­7cd­865­108­ff5­5b2­6da­044­1e1­b8d­f4cd3 ). I made my first withdraw 01/12/21 18:46 proofs here: ( https:­//g­yaz­o.c­om/­001­00e­355­65a­c2d­b6b­0ec­88c­14c­d5ffb ). I received the next day a message that my withdrawal has been canceled because the minimum withdrawal is 50. Its okay i went to play more. 02/12/21 23:39 was next spin. proofs here: ( https:­//g­yaz­o.c­om/­738­bff­867­711­3fd­79e­416­8ab­7b4­338e3 ). My last spin was 02/12/21 23:49. proofs here: ( https:­//g­yaz­o.c­om/­a3c­006­1b9­1a6­f79­bb7­de2­ef1­ab6­42b34 ). I made my 80e withdraw immediately after that last spin. And today 06/12/21 10:21 they told my withdraw has been cancelled. proofs here: ( https:­//g­yaz­o.c­om/­2a9­6d2­9f7­dff­a0f­f98­f75­66b­b6e­c4cb2 ). They said they offered bonus 29th november and i have 1 week to play and withdraw the funds. proofs here: ( https:­//g­yaz­o.c­om/­027­cbf­c47­e75­4dc­dd7­d57­931­453­14b14 ). I played and withdraw before a week, but they deliberately delayed my withdraw that it took more than a week. I'm really disappointed that they dare to do this. It was only 80e withdraw but that was big money for me.

Curpizza Finnland
Veröffentlicht am 11. Dezember 2021

They promised pay to me.

AskGamblers
Veröffentlicht am 12. Dezember 2021

Dear @Curpizza,

The AskGamblers Complaint Team is kindly asking you to update your complaint and let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

We would also like to use the occasion and remind you to contact our team and request the reopening of a complaint in case something goes wrong with your outstanding payment/s.

Thanks in advance for your cooperation.

Curpizza Finnland
Veröffentlicht am 13. Dezember 2021

Yes its resolved.

AskGamblers
Veröffentlicht am 13. Dezember 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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