Boo Casino - Will not tell me when I will be receiving payment

Dear @Jawsome,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

the requested withdrawl amount is $4400.00 CAD

Hello @Jawsome.

Our apologies for the wait on your withdrawal. We've had an internal issue delaying our processing of verification documents and withdrawals, resulting in a backlog. This has already been advised to you by a number of our chat agents, as well as by one of the VIP managers.

This is being dealt with and will be resolved soon, to be back on track over the next few days. We deeply apologise for this and strongly aim to avoid this happening in the future.

Please contact one of our live chat agents to discuss a time to call you, which they could do at the time you chat with them.

I would advise you wait for your current withdrawal to process, once the verification call has been made.

never dealing with boo casino ever again 9 days and apparently still not verified even thioughive provided proof that ive verified... <removed offensive content>

close myaacount <removed offensive content>

i contacted your live chatandtheyve confirmed ive already verified by phone you <removed offensive content>

As requested, the account will now be closed. Also, use of abusive language goes against our casino terms as I'm sure it does for AskGamblers too.

Your withdrawal will still be processed and as you've indicated, this will be our final contact with you.

AskGamblers Complaint Team is considering the behavior demonstrated by the player to be incompatible with AGCCS standards for a respectful manner of communication during the complaint process.

Using offensive language or any other form of activity that could be classified as verbal aggression is considered as violation of the AGCCS Terms and Guidelines.

Based on all the above, all the player's offensive posts have been removed, the complaint is being resolved and the player's account banned.