BoaBoa Casino - Does not process my withdrawl of 500 EUR

GELÖST

Beschwerde-Info

Unseriöses Casino

Boaboa Casino

Betrag

€ 500

check0021 Baden-Württemberg
vor 3 Jahren

I am trying to make a withdrawl of 500 EUR from BoaBoa casino since the 17th of the November. The casino claims to process all withdrawl requests within a maximum of three business days. I tried to reach out multiple time to their customer support but I just get put off constantly. Can you please help?

vor 3 Jahren

Dear Customer,

Thank you for reaching to us.

We are glad to inform you that your account has been successfully verified already and the withdrawal request in the amount of 500 EUR has been processed by our side today, on the 29th of November.

Please, also keep in mind that it may take up to 3-5 working days for funds to appear on your bank account.

Thank you for your cooperation and patience.

Should you have any questions or concerns, do not hesitate to contact us in Live Chat or via email [email protected] and we will be glad to assist you.

Best regards,
BoaBoa.com

check0021 Baden-Württemberg
vor 3 Jahren

Hello,

thank you very much. So far I can see that after 12 days my withdrawal request got approved. However the money still did not arrive at my bank account. I will inform you here when the transaction is completed.

vor 3 Jahren

Dear Customer,

Thank you for understanding!

Looking forward to your confirmation.

In case you have any other questions, please, contact our support department at any time!

Regards,
BoaBoa.com

check0021 Baden-Württemberg
vor 3 Jahren

Hello, i received the money. Thanks a lot.

AskGamblers
vor 3 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.