Boaboa Casino - Bonus and closure

Dear Boaboa Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Well i guess like always in past few months there will be no reply from them.
Let me just add,that even tho i did everything,i mean everything in my power to get them to listen or reply to me,they didnt and not just that...the are sending me emails and sms offers to me daily...and on top of that,i cant even block those sms becouse they got it all send from some not existed number which you cannt block...atleast some emails are stoped in scam folder,but not all.

All in one,this is one bad,very bad experience for me and i think its only right that i share it with all of you that want to listen and are careful where you play.
My half of the story is here and the rest is on you to decide,since they arent willing to say nothing.

Thank you to Askgamblers staff for caring,trying and looking up for us,you guys are great.

Dear all,

This complaint has been reopened as per Boaboa Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dear All,

Please be informed that the customer continued receiving various promotional offers and cashbacks after this situation, and communication with him was maintained consistently until his account was closed on 25.07.25. Therefore, we believe this complaint is no longer relevant.

Kind regards,
Boaboa team

Dear @royalscrewup,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear All,

I must say that i cann't agree with what was written by Boaboa.
I did get some promotional offers and cashbacks,but it was like 20% of the amount that i usualy get.They kicked me from VIP service after the first solid win so after that it was treated like a begginer with almost no privileges.

About 'and communication with him was maintained consis­ten­tly­'....Thats a joke. After idk 2 months i did get a new VIP manager who was there for me(not like before,but there he was),but I didnt get any promotional bonus that i was promised from the guys before and no bonuses for those two months. But to be fair,the new manager did give me some amount of money in bonus money with wagger instead of cashback,He did what he can,but still it was far from fair in my opinion.

I said enough when i lost my VIP status and ask them to close the account and they did,so some of the statments from boaboa are true.

You offcorse can close this complaint however you want.In my eyes it wasn't solved fully if even and the time it took for the respond from boaboa here says it all.

Im just happy this is over.

Have a great evenin­g,d­ay,­yea­r....all the best to everybody.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.