Beschwerde #19 BetBoro Spielothek

BetBoro Casino - Locked Account, 100.00 Euro withdrawal unfairly declined

Von glavchev

vor 7 Jahren

Dear Askgambler Team, In end of June. 2018 I requested withdraw for 100.00 Euro. After few days of waiting for approve, my account was locked. I contacted via e-mail with betboro support team and they tell me that my account is under investigation and they need 14 days max for this investigation. This investigation continued more than 14 days. One month later i received resolution about this investigation.
Quote:
"Dear llia,

Your account with betboro has been closed permanently due to a serious breach of terms and conditions carried out by yourself on the betboro platform.

According to the security team you have manipulated the system for your own advantages during your play activity with certain slots.

As a result, this decision cannot be overturned and your account will remain closed due to the above reason.

The case is now considered closed and you will no longer hear anything regarding the matter.

Regards.
Betboro Security Team"

After this email I asked them to tell me how can i manipulated the system for main own advantages during main play activity with certain slots! Until now i have not answer and all my emails was ignored!

Unseriöses Casino BetBoro Spielothek

Grund Abgelehnte Auszahlung

Diskussion

AskGamblers

• Support Team

vor 7 Jahren

AskGamblers Complaints Team has been provided with enough information and evidence on behalf BetBoro Casino management in regards of this complaint to confirm and justify the casino actions.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

BetBoro Spielothek

• Representative

vor 7 Jahren

Please, check the whole thread, we have provided you the answer.

Unfortunately, we are not able to spend effort and time in a thread explaining the fraudulent activity.
Fraudulent activity is strictly forbidden and punished by the closing of the account with immediate effect.

The case has been closed from our side.

glavchev

• Bulgarien

vor 7 Jahren

I know that, but didn't know how I manipulate the system?

BetBoro Spielothek

• Representative

vor 7 Jahren

Here is the relevant term concerning your fraudulent activity, that it was applied for your case:

4. Betboro reserves the right to close account in any case of attempt of fraud against the company. This includes any system based on the use of software, techniques, computer, machines or similar tool or the establishment of a syndicate of Users in order to defraud or to cause damage to Betboro, other Users or any third party.

BetBoro Spielothek Beschwerde-Statistik

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Durchschn. Betrag $2,722

Durchschn. Dauer 8 Tage

Durchschn. Antwortzeit 1 Tag

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