BetBoro Casino - Casino not paying

Dear Sir/Madam,

Your complaint related to sports activity and not casino.

We have forwarded the request to the Fraud and Payments team.

Please, allow us some time to check the issue and we will get back to you.

Thank you for your patience.

Kind Regards,
Betboro Team

Dear @HP007,

AskGamblers Complaint Team is kindly asking you to confirm whether disputed funds are coming from sports or casino activity?

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Should you fail to update your complaint within the specified timeframes, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body instead.

Thanks in advance for your cooperation.

Dear Sir/Madam,

We have checked your case and we would like to inform you that we have transferred the funds to your bank account that you have provided us since 1st of April 2020.

Please, contact your bank for further information.

The proof of payment form our bank is available for AskGamblers team.

Kind Regards,
Betboro Team

Dear @HP007,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hi, Betboro have asked for my bank information again. I sent them this again 8th of April (I first provided them in late February and again in March). I have not received the funds in my bank account yet.

Kind Regards,
HP007

Dear Sir/Madam,

As we have informed you in our previous message in the forum, your payment has been processed on the 1st of April 2020.

Please contact your bank for further information.

Please, be informed that the send appears Webmedia Development N.V.

@AskGamblers, proof of payment from our bank is available on request.

Kind Regards,
Betboro Team

Dear @HP007,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.