Good evening, I sent three withdrawals to alf casino over the past week each of 500 euro each as this is the maximum you can withdraw at any time. The first two withdrawals went through no problem at all. The last one which was requested on the 19-03-2026 still hasn't been processed. They advise 3 business days and its 5 business days now and still no sign of it. I have been on to the chat a few times and they cant give me an update and provide the same generic answer. I sent an email also and the same generic answer also.
Beschwerde-Info
Dear Alf Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear Lyncho17,
We are writing to inform you that we have escalated your inquiry to the relevant department for a comprehensive review.
We understand that receiving your funds promptly is important. Please be assured that as soon as we receive an update from our internal team, we will notify you immediately.
In the meantime, no further action is required on your part.
Best regards,
Alf Casino Team
Hi Alf Casino,
That is the same reply your colleague sent to me last week when I queried were the funds were. This is now 7 business days and still no sign of the funds.
Dear Alf Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Dear Lyncho17,
We are writing to provide you with a brief update concerning your recent request.
Please be advised that we are still awaiting further information from the relevant department. We are following up on this matter internally to ensure we receive the necessary details as soon as possible.
We appreciate your continued patience and will notify you immediately once we have a comprehensive response for you.
Best regards,
Alf Casino Team
Hi I have received the withdrawl. Thank you
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Alf Casino Beschwerden
- 13 von 13 Gelöst
- 1 Tag Durchschn. Antwortzeit
- 1 Woche Durchschn. Dauer
- 2,170 USD Durchschn. Betrag
-
95 Stunden übrig
Alf Casino - Delayed payment 1500
$1,500
Öffnen95 Stunden übrigAlf Casino - Delayed payment 1500
Hi, I would like to file a complaint because it's been a week and a half and I still haven't received my withdrawals. I've contacted support multiple ...
Mehr erfahren -
39 Stunden übrig
Alf Casino - Withdrawal delayed since March 27th
$2,358
Öffnen39 Stunden übrigAlf Casino - Withdrawal delayed since March 27th
I won 2358 dollars on March 27th.I'm only allowed to withdraw 750 at a time.Since March 27th, almost a month ago, I have yet to receive even one ...
Mehr erfahren -
Gelöst
Alf Casino - Withholding funds delayed withdrawal
$5,271
Gelöst
Alf Casino - Withholding funds delayed withdrawal
I am submitting a complaint regarding a delayed withdrawal that has not been processed within the casino’s stated timeframe.Withdrawal requested on ...
Mehr erfahren -
Gelöst
Alf Casino - Refuses to complete account verification and blocks withdrawal of 1676e balance
€1,676
Gelöst
Alf Casino - Refuses to complete account verification and blocks withdrawal of 1676e balance
My name is < full name removed due to the privacy>, and on August 8, 2025, I won a total of €2,176 at AlfCasino while playing with their welcome ...
Mehr erfahren
Haben Sie Probleme mit Alf Casino?