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Alf Casino - Delayed payment 1500

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Alf Casino

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$ 1500

vor 2 Wochen

Hi, I would like to file a complaint because it's been a week and a half and I still haven't received my withdrawals. I've contacted support multiple times and they keep telling me there are delays, so I'm starting to fear that I will never get my two $750 withdrawals because there's someone here who has been waiting for a month...

I just want to get paid and move on, but I have no other option but to file a complaint with you to possibly resolve the situation.

my account is not under verification

vor 2 Wochen

Dear elcoy,

Thank you for reaching out to us.

We are sorry to hear about your frustration.

In order to further investigate your claim we would kindly ask you to provide us with your email address connected to your account.

Thank you for your understanding.
Kind regards,
AlfCasino Team

vor 2 Wochen

Here is my account information in the attached file.

vor 2 Wochen

Dear elcoy,

Thank you for your reply.

We would kindly like to apologize for the delay of your payment.
Please be informed that your requests have been forwarded with priority and we expect the finalization in the nearest time.

We thank you for your patience and understanding.
Kind regards,
Alfcasino Team

vor 2 Wochen

Perfect, thank you very much for your responsiveness.

vor 2 Wochen

Thank you very much, I have just received the first withdrawal.

vor 2 Wochen

Dear elcoy,

Thank you for your patience.

Please be informed that all your withdrawal requests have been successfully complete.

We thank you for your understanding.
Kind regards,
AlfCasino Team

vor 2 Wochen

Indeed, I have received the last transfer, the complaint can be closed, thank you very much.

AskGamblers
vor 2 Wochen

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Alf Casino Beschwerden

  • 15 von 15 Gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 1 Woche Durchschn. Dauer
  • 2,138 USD Durchschn. Betrag

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