Alf Casino - Withdrawal delayed since March 27th

Dear Alf Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers Team,

We have sent an email requesting the player's registered email address so that we can thoroughly investigate the matter. We kindly ask you to provide this information to us as soon as possible.
Thank you for your cooperation.
Best regards,
Alfcasino Team

Dear Alf Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear irisrosso,

Thank you for bringing your concerns to our attention.

We understand your perspective regarding the timeframe of your withdrawals.
We can confirm that your first withdrawal was successfully processed on April 22nd.
Regarding your remaining pending request, please be assured that we are in constant communication with our financial department to have it processed as soon as possible.
We are monitoring your account closely to ensure this transaction is finalized shortly.

We appreciate your continued patience.

Best regards,
Alfcasino Team

Dear @irisrosso,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.