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Alf Casino - Withdrawal delayed since March 27th

39 Stunden übrig für irisrosso zum: Antworten.
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Unseriöses Casino

Alf Casino

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$ 2358

vor 6 Tagen

I won 2358 dollars on March 27th.

I'm only allowed to withdraw 750 at a time.

Since March 27th, almost a month ago, I have yet to receive even one payment from Alf Casino.

It shouldn't take this long to get a payment. I have to request withdrawals 4 times to be fully paid.

This is an unacceptable time frame to process withdrawals.

I would like to resolve this issue, please.

AskGamblers
vor 5 Tagen

Dear Alf Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 3 Tagen

Dear AskGamblers Team,

We have sent an email requesting the player's registered email address so that we can thoroughly investigate the matter. We kindly ask you to provide this information to us as soon as possible.
Thank you for your cooperation.
Best regards,
Alfcasino Team

AskGamblers
vor 2 Tagen

Dear Alf Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

vor 2 Tagen

Dear irisrosso,

Thank you for bringing your concerns to our attention.

We understand your perspective regarding the timeframe of your withdrawals.
We can confirm that your first withdrawal was successfully processed on April 22nd.
Regarding your remaining pending request, please be assured that we are in constant communication with our financial department to have it processed as soon as possible.
We are monitoring your account closely to ensure this transaction is finalized shortly.

We appreciate your continued patience.

Best regards,
Alfcasino Team

Alf Casino Beschwerden

  • 13 von 13 Gelöst
  • 1 Tag Durchschn. Antwortzeit
  • 1 Woche Durchschn. Dauer
  • 2,170 USD Durchschn. Betrag

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