Beschwerde #291 7BitCasino

Refusing for exclusive bonuses

Von Koule Rehman A.

vor 2 Jahren

Hi there,

I have an issue with 7bitcasino.com,

I have an account that is verified with submitted documents as well,

But the casino refused the most of their promotional codes for adding, several times during my playing with 7bitcasino.com it was happened and most time I've a speak with them for claiming missed bonus they refused all and said contact next time, even in my lasted contact with them their have nonsense behavior and in answering of my issues with the missed bonuses said sorry for the inconvenience but refused to give me the promoted bonus which was exclusive offer and I received that via email , they refused to pay 25 % Cashback amount several times, they refused to adding missed bonus several times, even they refused to adding the high exclusive bonus code which I received by support mail and even it was related to compensation. They refusing anything that they could.

Unseriöses Casino 7BitCasino

Grund Bonus wurde nicht gutgeschrieben

Diskussion

AskGamblers

• Support Team

vor 2 Jahren

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

KoleRahman

• 1 Bewertungen

vor 2 Jahren

It's seems that It's my fault that i played with the balance but actually it was not, i forced to do. I don't exception to add it again but it is just was planned on me.

KoleRahman

• 1 Bewertungen

vor 2 Jahren

Hi all ,
Yes they added the missed amount but i request withdrawal for it because of decided to doesn't play in 7bitcasino.com, it was rejected by casino and emailed me that because of anti-fruad terms happened and i should be wagered 4x time , nice movement, i forced be play and guess what is happening?? Yes i lost all, whatever that lvlup section as i said before even doesn't change even 1 poit at all I'm sure account is flaged for losing if it is not this case's wasn't exist

AskGamblers

• Support Team

vor 2 Jahren

Dear @KoleRahman,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

7BitCasino Beschwerde-Statistik

Gelöst 76 / 80

Durchschn. Betrag $15,282

Durchschn. Dauer 6 Tage

Durchschn. Antwortzeit 2 Tage

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