Ungelöst
Ungelöst
Platinum Play Casino - Refusing to remove a bonus issued without my consent
Hi I was playing yesterday and had some good wins. I was playing a game called Ariana and during the games I completed an achievement by getting jacks ...
Gelöst
£5,380
Gelöst
Casino 770 - Casino are taking there time to pay me
I played at Games770 April 15th . After winning 5380 GBP , they asked me for some documents. I Sent them the documents they asked me.Then i emailed ...
Gelöst
£220
Gelöst
Casino770 - Deposit Limits
I set a deposit limit of £50 at Casino 770 on Monday. I lost this and the site let me reset another limit until I spent £300 on the same day. I ...
Gelöst
£299
Gelöst
Casino770 - Withdrawal process taking forever
Hi, I made my first withdrawal with casino770 on the26/3/2013 and sent all relevant info required to validate the same day, I received an automated ...
Gelöst
Gelöst
Casino Adrenaline did not pay my winnings
I put 20 euros in Casino Adrenaline and received a 100 percent bonus. I started with 40 euros and turned the required rollover was 500. I requested ...
Ungelöst
€4,000
Ungelöst
Lucky Dino Casino voided 4000 EUR slots winnings
Hello On 16 Aug. I opened an account at LuckyDino, from then till now I made multiple transactions between me and casino. I also had my account ...
Abgelehnt
£2,500
Abgelehnt
Thrills Casino - Refusing to pay and/or refund due to Central Negative Database
Hi there, I am quite sure other people have fallen victim to this as well. In march this year I unfortunately had a relapse with problem gambling ...
Gelöst
$350
Gelöst
Crazy Vegas Casino - Closed my account due to self-exclusion in another brand, but refused to return my deposit
On 20 February, I deposited $350 with Crazy Vegas Casino. After playing a few games, my account was closed, without warning or notification. I had ...
Gelöst
€757
Gelöst
Casino Cruise - Withdrawal pending since April 25th?!
My withdrawal is still pending from 25.4. I have tried to contact Casino Cruise support via email but they dont answer to my emails. Did get this kind ...
Gelöst
$16,650
Gelöst
Casino Cruise - Delayed Payment and Repeated Asking to Rollback without Fair Reason
Hi, I've deposited $1,000 first time, lost, and $1,000 the next day. I've been very lucky to have turned and won this into $6,000+ dollars. Over the ...
Gelöst
£3,000
Gelöst
BGO Casino - Big win taking long to be paid
what a joke this site is lol signed up deposited 100gbp got a bonus of 200gbp. played for 6 hours and won 2500gbp tried to withdraw and it wouldnt ...
Ungelöst
$40
Ungelöst
William Hill Casino - Waiting almost two month for a $40 withdrawal
Hello, good day, first sorry for my english, my main is Spanish, ok so.. i request my withdraw of 40 dollars, 19/03/2015 and i still waiting for my ...
Gelöst
£4,000
Gelöst
Casino Cruise - Waiting Nearly a week for my withdrawals
Having deposited £250 twice, I had some good luck and won £4000. I also declined all bonuses due to WR. I made one withdrawal last Wednesday and one ...
Ungelöst
€2,673
Ungelöst
NetBet Casino Is Not Willing To Pay Legitimate Winnings
I played a bonus that was related to a 200 deposit I made in January and won 2600 EUR. They sent an email they are willing to pay by wire transfer ...
Gelöst
£101
Gelöst
Casino Luck - Having Difficulties With Verification process
I sign up last night and wagered the bonus through and won 101 pound I withdrew they came back to me today and I had to send in id I sent in 2 utility ...
Gelöst
£220
Gelöst
BGO Casino - Having troubles to withdraw my winnings
hi I have played at bgo for a while and won with no trouble and received my winnings, I had a win of £220 last night and now my account has been ...
Gelöst
Gelöst
Thrills Casino - Allowed me to reopen account although a permanent self-exclusion had been in place
Self excluded my self in october last year from Thrills. (see attached file) They have let me reopen an account, using my same mobilnumber as last ...
Gelöst
£5,000
Gelöst
BGO Casino - Stalling my payment
I have been using bgo for a couple of months. Paid in but never made a withdrawal. I have now tried to withdraw £5000 from my account. And the ...
Gelöst
£60
Gelöst
BGO Casino - Allowed to deposit despite my active self-exclusion
Hi I was allowed to depsoit 60 pounds to a bgo account even thought I'm self excluded with them contacted them to advice account is open and I've used ...
Gelöst
kr10,000
Gelöst
Betsafe Casino - Stalling payment
They deaktivated the account when there was a pending cashout of 10 000 NOK. Later on they claimed exlcusion on sister site due to gambling problem ...
Gelöst
Gelöst
BGO Casino - Account suspension after a big win
My account has been suspended just after I had my first big win. I have deposited a hell of a lot of money over the last few weeks and had no problems ...
Ungelöst
$1,600
Ungelöst
Euro Palace Casino - Not willing to pay
This is my second time to send the authentication to them!I've waited too long not received the money! From the first time I withdraw money up to now ...
Gelöst
Gelöst
All Jackpots Casino - Not willing to help me closing my account
I've been trying to get them to lock my account and I'm having a hard time. They told me I need to print and sign a paper and send it back to them. I ...
Ungelöst
Ungelöst
Gaming Club Casino - Stalling my payment for over a month!
I took out a withdrawal on the 6th of April 2015 with gaming club sending in the required information as requested. Since then there have been excuses ...
Gelöst
Gelöst
Video Slots Casino - Winning spin not credited, been lied for three months
3 months ago i played on Videslots, i had a really bad streak but kept on playing. Well, i played the slot super 80´s with a 4 € bet, and then ...
Ungelöst
$650
Ungelöst
All Slots Casino - Withholding my winnings
All slots are withholding my winning because i used my father of my children's card to deposit with his consent I provied all the documents they ...
Ungelöst
$2,000
Ungelöst
Wild Jack Casino - Failure to recognize self exclusion
Hello I opened an account with WildJack Casino about 10-12 days ago. I have never played here before, I came across the casino and decided to give it ...
Gelöst
£2,000
Gelöst
Vera John Casino - Verification of Account Takes Forever
Hello this is pretty short and sweet but I am a little bit bemused how long it takes an online casino to verify a photo ID and proof of address..I ...