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Club World Casino

6.63
Players from United States accepted
Average Response Time: 2 days
Players from United States accepted
Average Response Time: 2 days

Club World Casino review

  • Excellent game variety
  • Downloadable
  • 24/7 Live Chat support
  • SSL encryption
  • Software regularly tested by Gaming Labs Certified
  • Only English Language Support
  • Some of the games are Flash
General info & Latest Promos
Website http://www.clubworldcasinos.com/
Established 2005
Owner Club World Casinos Group Casinos
Casino Promotion Club World Casino: 150% up to $600

Club Word Casino is a part of one of the online industry's most experienced and trusted casino groups. It is a RTG Casino (Real Time Gaming), that therefore provides exciting games to their players in both Downloadable and Flash versions, and it is compatible with just about every operating system, including Windows and Mac. The casino is licensed by the government of Curacao.

Restricted Countries

Due to strict regulations, Club World Casino doesn’t accept players from Costa Rica, Israel, France, Netherlands Antilles, Russian Federation, Romania, Hungary, Australia and the United Kingdom (inclusive of Northern Ireland, Channel Islands and Isle Of Man) at the moment.

Virtual Games

Club World Casino offers a wide range of casino games. These include Reel Slots, Video Slots, Progressive Slots, Table Games, and Poker, so you can say that there is something for every type of a player.

Slots lovers have the largest choice with amazing games that are bound to provide for an enjoyable gaming experience, but lead to big wins as well; especially if you manage to hit the progressive jackpot like the one in Aztec’s Millions slot. Their most popular games include slots such as Aladdin’s Wishes, Funky Monkey, and Cleopatra’s Gold.

Table Games fans can enjoy variants of Blackjack, Baccarat, Roulette, Pai Gow, Red Dog, and other exciting games. Of course, poker fans aren’t left out either, as this casino also offers games such as Deuces Wild, Jacks or Better, and Pick ‘Em. 

Mobile Casino

Players at Club World Casino can enjoy playing their favourite games on their mobile devices regardless where they are. What’s more they can choose to play popular games like Count Spectacular and High Fashion slots.  

Customer Support

Club World Casino is dedicated to providing the best customer support through their base of operations. Their team of professionals is available 24/7 by Live Chat, e-mail, phone and fax. They are also prompt, and friendly. Toll Free numbers are available for US and UK residing members.

Security and Fairness

You can rest assured that Club World Casino employs all possible measures to provide you with secure money transactions. They use security connections SSL, certified by Secure Server Certification Authority Verisign to protect the loss, misuse, and alteration of any information you give them.

They also understand just how important it is that players have confidence in the fairness of their casino games. Therefore, they use software supplied by Real Time Gaming (RTG), one of the leading providers of online casino systems is rigorously tested on an ongoing basis by Gaming Labs Certified for fairness and randomness. 

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Club World Casino Reviews by Players

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deckujay 2 reviews
United States
Message

LIKED

After an initial misunderstanding (allowing for fault on both sides) Club World has stood up, stood tall, and supported me, as a player, in the best way possible.

Much like life, we all take mis-steps, but when someone (or some company) does right, doesn't that mean more than anything from the past.

I play here, and I will play nowhere else.

DISLIKED

The kindness of their chat staff...They are interesting, unique, and love to talk to people...

Why are they doing that? :-)
dkossak1 1 review
United States
Message

LIKED

I love the customer service. Everyone has been extraordinary helpful and kind. When they wish you luck after helping you, I actually felt they meant it. All I play is black jack. I have found the game to run in dramatic streaks. When the casino get hot they get smoking hot, very similar actually to any Vegas casino. I have had wins, but over all I am down. Not dramatically but significantly. I don't attribute this to anything other then luck. I do have a complaint.

DISLIKED

I have read glowing reviews about pay-outs. I have not experienced this at all. I understand that your ID has to be verified. The verifying process was very fast. The pay out was not. It took few hours for the payout to be confirmed. It then took 2 to 3ays for the payout to be authorized. Then it took a day or two to be completed.
The second time I asked for payouts was the week prior to Christmas. After waiting two days to have my payouts authorized and approved, out of no where a decision was made to stop all payouts due to the large amount of activity in Bitcoin trades. They decided without notice to delay payouts until after the holidays. This will turn out being over a week of not receiving money that is owed. I think this is wrong and bad policy. To make things worse they did nothing special for VIP customers as causing such a HUGE inconvenience. If you advertise Bitcoin withdrawals take 1 day as it says in your cashier area, then that is what it should take. Other then that, its great.


CLUB WORLD CASINO REPLIED ON JANUARY 29. 2018
Hello DKOSSAK1,

Firstly we would like to thank you for your feedback it’s very much appreciated, it is imperative for us to ensure our customers enjoy their experience and we’ll do our utmost best to ensure that’s the case.

It’s really nice to hear you enjoyed your interaction with our support department, customer feedback is one of the most important things to us here at the Club World Group as it not only helps us improve our customers experience but allows us to build close relationships by making your journey more personal.

In regards to your withdrawal experience, We would like to sincerely apologise for any inconvenience caused and assure you this action was taken for the sole benefit of our customers and not to cause any unnecessary delays/inconvenience. It came to our attention that Bitcoin fee’s had risen dramatically. We took the decision to protect our players from incurring these fees directly as this would have taken a significant figure from your withdrawal amount.

We appreciate this was last minute and of course this decision wasn't taken lightly, although the overall benefits outweighed the downfalls when it comes to our customers so the decision was to stop processing until the fees had dropped.

We’ll do anything within our power to ensure things run smoothly for our customers and if you could please contact our support department directly I’ll have them ready and waiting with something for you.

As always, take care and we hope to hear from you soon!

Thanks
Jlizcampbell 1 review
United States
Message

LIKED

Absolutely love this casino. Winning has been consistent. I have cashed out through bitcoin twice in the past week. Both on free chips. $500 and$350. That was just Monday though Thursday. I made sure to verify my documents first. Took about 3 days.

Withdraw takes takes about 4 days through bitcoin, total crime the request, to the approval, then to coinbase, into my bank. Wonderful experience. Ingot burned 1 to many times from other casinos.

One you are a vip you are treated like royalty. The free chips have a 10x playthough, and a 10x cash out. You don't have to wait for an email for a chip. They are so generous. The live chat is quick and easy. I have yet to get dissapointed. Follow the rules. Make a deposit I'm between free chips. If you don't use a bonus you get cash back. Don't be afraid to ask they are awesome!

DISLIKED

IThere has been a glitch with the coupon link page. I am not a ppl person so speaking live chat to claim a coupon or free chip seemed overwhelming. But it has been a blessing. The live chat is super generous with free chips, again follow the rules. But you can claim coupons/bonus though the live chat. Super fast responsive customer service.
CLUB WORLD CASINO REPLIED ON JANUARY 29. 2018
Hi JLIZCAMPBELL,

Firstly we would like to thank you for your feedback it’s very much appreciated, in addition it’s vitality important for us to ensure our customers enjoy their experience and we’ll do our upmost best to ensure that’s the case.

In regards to the coupon issue you’ve been experiencing we sincerely apologise for any inconvenience caused and we understand customers may not want to go through onto our live chat in order claim a coupon, I assure you this is something we’ve been working on and expect it to be resolved but we’re glad to hear your experience with our support department was a pleasant one.

In addition we can of course note down your account and once the issue has been taken care of drop you a quick email to confirm all is well.

As always, take care and hope to hear from you soon!

Thanks

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This Offer is not applicable to residents of Great Britain.