Sportuna Casino - 1500 EUR withdrawal late for 12 days

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Veverica993 Croácia

My withdrawal has been late for already 12 days.

I contact support every day, but they are not helping.

I made a request 12 days ago for 1500 euros and am still waiting for the withdrawal. Every day they tell me that everything is fine with my withdrawal and it will go as soon as possible. If I ask live chat, they tell me to contact customer support services, then I need to wait a few days for a response, and when they respond to me, it's the same response as in live chat, like they are all AI bots.

Can someone help me with withdrawal?

Sportuna Casino

Dear VEVERICA993,

We sincerely apologize for the longer-than-usual processing time and for any inconvenience caused by the withdrawals delay.

Your withdrawals request have been forwarded to the appropriate department, which will process the payment at the earliest opportunity.

Thank you for your patience and understanding.

Kind Regards,
Sportuna Casino team

Veverica993 Croácia

As i told, like i speak with some AI bot, always same answers.

Sportuna Casino

Dear VEVERICA993,

We are pleased to inform you that your withdrawal request has been successfully completed.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Kind Regards,
Sportuna Casino Team

Sportuna Casino - 1500 EUR withdrawal late for 12 days

Informação da reclamação

Cassino em disputa

Motivo

Valor

€ 1500

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