Sportuna Casino - 10 days waiting for a withdrawal with no change

74 horas restantes para que o Sportuna Casino responda.

Seguir

Jpenney23

Hello,

After playing and depositing multiple times on this site, I finally won and could withdraw funds. The site states 3-5 business days. I am on day 10 and the withdrawal is still in the first “pending” stage. I have tried to verify but the site says no more verification needed. I have also contacted the chat numerous times but seem to just get the same “it won’t be much longer” answer, if possible could I receive some help communicating with this site as it seems I have exhausted all my avenues to receive my funds.

Thank you!

AskGamblers

Dear @Jpenney23,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Sportuna Casino

Dear Jpenney23,

We kindly inform you that we are currently reviewing your request and the appropriate department has been notified and is actively addressing the matter regarding your pending withdrawals.

Moreover, we would like to assure you that we will notify you promptly once there is an update.

Thank you for your patience and understanding.

Kind Regards,
Sportuna Casino Team

Jpenney23

Hello, the total amount of my withdrawal is $750cad. I appreciate you looking into this and will update in a timely matter as the dispute resolves.

Sportuna Casino - 10 days waiting for a withdrawal with no change

Informação da reclamação

Cassino em disputa

Motivo

Valor

$ 750

Sportuna Casino Reclamações

Sportuna Casino - Casino Failing to Process Withdrawal

Sportuna Casino - 8 days withdrawal delay with vague excuses

Sportuna Casino - 2 month withdrawal delay

Sportuna Casino - Unpaid winnings and withdrawal issues