It’s been 11 business days waiting for my $2250 in withdrawals to be processed into my bank account. Same old excuse they tell me there is a delay in finance. The only way I get my money into my account is through Ask Gamblers. If it wasn’t for them, I wouldn’t get my money. I have a bankroll of 49k that I am wanting to withdrawl but they only let me take out $750 at a time. Also you are only allowed 3 withdrawals of $750, so they delay you 3-4 weeks so you will gamble your bankroll away.
Informação da reclamação
Dear Dean,
Thank you for bringing our attention to this matter.
We understand the importance of a swift withdrawal. Please accept our apologies for any inconvenience caused by this delay.
Our team is aware of the issue and will take the necessary actions to expedite the withdrawals. We will post a confirmation once the amount is payed out.
Your patience and understanding are much appreciated.
Kind regards,
Sportuna Team
Sportuna does not care about withdrawals swiftness. I win $100k and you lower my withdrawal limits from $2300 a day to $750. You change the withdrawal timelines from 3-5 days to 10-15 business days. Your ethics is unacceptable and all you want to do is have your player gamble their bankroll away with these antics. My VIP host says gamble more and you will get your money faster, (what an absolute bizarre statement). I have wagered over 200k in 2 months and my ViP level is 0% level 1. Sportuna clearly doesn’t not care about the player. I would never recommended this site to anyone based on my experience.
If it wasn’t for Ask Gamblers, I would never get my money.
Sportuna Casino Reclamações
- 9 de 9 resolvida
- há 1 dia resposta méd.
- há 4 dias vida útil méd. da reclamação
- 25,299 USD valor médio
-
Resolvido
Sportuna Casino - 1500 EUR withdrawal late for 12 days
€1,500
Resolvido
Sportuna Casino - 1500 EUR withdrawal late for 12 days
My withdrawal has been late for already 12 days. I contact support every day, but they are not helping. I made a request 12 days ago for 1500 euros ...
-
Resolvido
Sportuna Casino - Delayed withdrawal again
$47,500
Resolvido
Sportuna Casino - Delayed withdrawal again
$47,500k balance. Sportuna continues to delay my withdrawal in an effort for me to blow my bankroll. They have also limited my withdrawal to $750 from ...
-
Resolvido
Sportuna Casino - Sportuna Always Delaying Weeks
$77,000
Resolvido
Sportuna Casino - Sportuna Always Delaying Weeks
I have 77k balance. I have withdrawn $2250 last week and it’s now been 8 business days and still no money in my account. This happens everytime I ...
-
Resolvido
Sportuna Casino - Delayed withdrawals for 3 weeks
$78,500
Resolvido
Sportuna Casino - Delayed withdrawals for 3 weeks
I have 61k in my account, I am trying to withdraw these funds. I am fully verified. The terms and conditions for withdrawals are 3-5 business days. I ...
Problema com Sportuna Casino?