Sportuna Casino - Another delay again

Dear WildChapo2,

We sincerely apologize for the longer-than-usual processing time and for any inconvenience caused by the withdrawals delay.

We are pleased to inform you that your withdrawals requests have been successfully completed. The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Thank you for your patience and understanding.

Kind Regards,
Sportuna Casino Team.

Still nothing in my bank account @sportuna. Not surprised.

Dear WildChapo2,

We’d like to confirm that your withdrawals were processed on October 2.

Please keep in mind that the time it takes for the funds to reach your account can vary, and it may take 3 to 5 business days, depending on your bank’s processing times. If you haven’t received the funds yet, we suggest reaching out to your bank for an update.

Feel free to contact us if you have any further questions.

Kind regards,
Sportuna Casino Team.

Dear @WildChapo2,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Sportuna - you use Gigadat to process payments. The delay is not with banks, the delay is with Sportuna releasing the funds.

Dear @WildChapo2,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Still waiting, funds are not in my account.

spoetuna - any update? No funds in my account today.

Dear @WildChapo2,

We’d like to clarify that the delay is with the banks. We can confirm that all payments from September 23, 24, and 25 have already been processed from our side.

At this point, there is nothing further we can add.

Thank you for your understanding,

Kind regards,
Sportuna Casino Team.

These withdrawals are from October 3 4 and 5th. For $750 each respectively.

Dear @WildChapo2,

Just a quick update to let you know that your withdrawal requests are scheduled and will be paid out soon, as per our usual procedure.

There’s no need to post each time you redeem—rest assured, everything is on track and being handled as expected.

Thanks so much for your patience and understanding!

Kind regards,
Sportuna Casino Team.

Received my money. Thank you Ask Gamblers. 10/10 service as always. The best team around.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.