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Wazamba Casino - Wazamba delayed payment

解決済み

苦情情報

係争中のカジノ

ワザンバカジノ

€ 60

2ヶ月前

Hello!


I'm warining everybody about the wazamba casino and also seeking for help. This is my 3rd time trying to withdraw my winnings but nothing more than payment "Under review" 1st time waited a week, second time waited for 2 and a half weeks, now it's my 3rd time retrying and still nothing more than Under review. I contacted their so called support but every time I get the same answer about their financial department taking care of it ( I actually believe their support are bots because they all have the same answers) with no help of course. I strongly advise everybody to stay away from this casino. It's 26.12. the day I'm writing this complaint and the 3rd withdrawal was 16.12. but it's still on "Under review" course.

I do have proof of it. I don't know what to do or where to seek help so I think this is the best way to do so. Thanks in advance!

AskGamblers
2ヶ月前

Dear Wazamba Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

2ヶ月前

Dear all,

Thank you for reaching out!

Please be informed that we are looking into the situation, and will provide updates as soon as we can.

Best regards,
Wazamba team

2ヶ月前

Just to inform everyone, there has not been a single change to this situation, my order is still on "Under review"

2ヶ月前

Dear Bytex

Kindly be informed that we are checking with relevant department and would get back to you as soon as we have news from them.

Best Regards
Wazamba Team

AskGamblers
2ヶ月前

Dear Wazamba Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

2ヶ月前

Dear all,

The withdraw is completed. Thank you to both parties and especially askgamblers for helping out!

AskGamblers
2ヶ月前

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

ワザンバカジノ 苦情

  • 27 / 34 解決済み
  • 2日 平均レスポンス
  • 6日 平均苦情ライフ
  • 3,514 USD 平均額

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