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VulkanVegas Casino - My deposit not credited in my account

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苦情情報

投稿日 2023年3月20日

Hello sir I have deposited in vulkan Vegas by upi method of 490rs and already passed 5 days but my deposit was not been credited. Customer support also not responding properly and not adding my deposit.plz sir help me and help credit my deposit. I deposited 490rs through upi on 12th march but my deposit is not added yet.plz sir help in credit my deposit. Customer service telling me that finance department is working on it this line said again and again. And I shared all the details of my payment to the vulkan Vegas support.

AskGamblers
投稿日 2023年3月22日

Dear VulkanVegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

投稿日 2023年3月22日

Hello VICEK
Can you please specify the disputed transaction ID?

Regards

AskGamblers
投稿日 2023年3月23日

Dear @Vicek,

Transaction ID provided by email has been forwarded to VulkanVegas Casino Team via private message.

Please confirm you have received the requested data and be informed that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.

Thank you for your cooperation.

投稿日 2023年3月26日

Hello VICEK

The ticket to PSP was created and we are expecting a resolution this week.
Your patience is appreciated.

Kind regards

AskGamblers
投稿日 2023年3月30日

Dear VulkanVegas Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

バルカンベガスカジノ 苦情

  • 73 / 76 解決済み
  • 1日 平均レスポンス
  • 5日 平均苦情ライフ
  • 2,239 USD 平均額

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