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Cabaret Club Casino - Unfair confiscation of legitimate winnings

未解決
苦情情報
係争中のカジノ キャバレークラブカジノ
理由 支払いの却下
€ 5500
tellenbach ルクセンブルク
投稿日 2016年7月21日

Made initial deposit amount 400 eur (200+200), just for looking who fair is casino. And won a huge jackpot - 9000 eur. Ok. I ordered funds 550 eur back to my Mastercard, as they can't sent money back to card (no have any idea why) , agent suggest to choose from list provided, So funds was forwarded to skrill e-wallet. After I sent passport and bill and account was verified, 550 eur was paid via skrill successfully. When i attempted to get pay out of 5500 eur, account is stopped to be verified automaticly. Exatanded verification was requiered - additionally bill and statement with transactions made to casino.
At last they are closed my account and suspended all winning. Told me in case of withdrawalling funds to a different source from deposit. But it was them who suggest to use alternative method.
So as you can see it is a totally perfect rip off scheme. I don't belive that can get funds back, just post this to warn other payers form this casino.

AskGamblers
投稿日 2016年7月23日

Dear @tellenbach,

Please let us know if there's some update on your issue.

tellenbach ルクセンブルク
投稿日 2016年7月24日

No updates. Actually not think will be any - putty to talk planning to visit bank office for report fraud soon as come back from trip.