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Sportsbet.io Casino - 53 USDT MISSING from My SportsbetIO Account

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$ 53.98

投稿日 2024年6月3日

Sportsbet.io Username - < username removed >

Funds have been manually missing/debited worth 54 USDT of My account without any notice or explanation Just after I won 2-3 bets from the website and while making a withdrawal.

How can a Fair company do this?

Are these companies only opened for us to lose our money and debit our money as per their wishes?

Have attached screenshot below of the manual withdrawal made by the company as well.

I am unable to chat as there is no option to chat with anyone and ask for help either regarding the missing funds.

I Request AskGamblers to be fair and help me get back my missing funds from the company

投稿日 2024年6月5日

Hello,

We are sad to read about your negative experience.

Your username was sadly removed from your original message.
Could you please reply with one of your bet IDs so we can check the situation of your account?

Best Regards,
Your Sportsbet.io Team

AskGamblers
投稿日 2024年6月5日

Dear Sportsbet.io Casino,

Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

投稿日 2024年6月5日

Dear Sportsbet.io Casino,


One of My Bet id is 👇👇👇

665710­af4­38f­8a0­001­da55b2

投稿日 2024年6月6日

Hello,

Thank you for getting back to us.
The 53.98 USDT you received was due to the reward Basketball Forever. However, upon verifying your account, our team could confirm that you breached our Terms and Conditions rules 8.4 & 8.6, and informed you via email on May 29th at 23:56 GMT:

8.4. All Website offers are intended for recreational players and the Website may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.
8.6. Rewards can only be received once per person/account, family, household, address, email address, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). The Operator reserves the right to close your account and confiscate any existing funds if evidence of abuse/fraud is found.

Therefore, the bonus amount you received as part of that reward was removed.
Kindly refer to the email for further information.

Best Regards,
Your Sportsbet.io Team

AskGamblers
投稿日 2024年6月6日

Dear Sportsbet.io Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

投稿日 2024年6月6日

Dear AskGamblers and Sportsbet.io,

I can confrm 100% and am sure that I did not breached the Terms and Conditions rules 8.4 & 8.6.

Dear AskGamblers,
I beleieve this company is promoting their website by runing such fake promotions know as "Basketball forever'

I would ask you to investigate their offers and rewards which are being offered and then being taken away by then incase A customer makes a Profit/Gain from their Bonus/rewards offers or company.

Incase the customer loses, its a 100% profittable business for them and Its not fair by any means.

I would request you to Stop promoting such fake offers for your profits.
Once a customer signs up and deposite with them,Its all on their hands and system to rule over the customer by putting such fake allegations like 8.4 and 8.6 rules as mentioned by them here.

SPORTSBET.io is NOT A FAIR COMPANY BY ANY MEANS.

投稿日 2024年6月10日

Dear AskGamblers Team,

We have privately replied with evidence as instructed.
Please let us know if any other information is required.

Many thanks!

Best Regards,
Your Sportsbet.io Team

投稿日 2024年6月10日

Dear AskGambler,

May i also have the evidence given by sportsbet.io to you please ?

I would just want to know my mistake for them not paying me my funds back.

Sportsbet.io I would request you to stop the fake promotions run by your company please.
You can check lots of forum about the company doing fraud with customers funds aswell.
Please be genuine and only then you would grow as a succesfull company.
Please learn ethics before runing such so called promotions.

AskGamblers
投稿日 2024年6月10日

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Sportsbet.io Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

スポーツベットアイオーカジノ 苦情

  • 13 / 13 解決済み
  • 2日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 7,902 USD 平均額

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