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Slotella Casino - No money and no contact

解決済み

苦情情報

係争中のカジノ

スロテラカジノ

€ 980

Putriknr1 スウェーデン
投稿日 2022年12月19日

As you can see attached I've made a withdrawal request 221212 of 980 euro.

I try to get in contact with them with no success. I have written to the support

in the form on the website. I've also sent an email. They don't have any livechat.

Completely silence.

It's not so much more to write about this. The total problem is described.


AskGamblers
投稿日 2022年12月21日

Dear Slotella Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
投稿日 2022年12月26日

Dear all,

This complaint has been reopened as per Slotella Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

投稿日 2022年12月26日

Hello Putriken,

First of all, I'm sorry for the delay you're experiencing.
The experience of our players is always important to us and you are a valuable player for us.

We were making some updates to our operation so your withdrawal took a little longer than your other withdrawal.

Our finance team just sent withdrawal to your wallet address.
We are working to avoid this delay in the future.

Best regards,
Slotella Team

Putriknr1 スウェーデン
投稿日 2022年12月26日

Great. I thought you had ran away and left your casino. What can i think when you dont answer emails for so long?

But ive got the money now anyway.

AskGamblers
投稿日 2022年12月27日

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

スロテラカジノ 苦情

  • 2 / 7 解決済み
  • 3日 平均レスポンス
  • 4日 平均苦情ライフ
  • 4,937 USD 平均額

トラブルがある スロテラカジノ?