非アクティブユーザー
Made me jump through ridiculous hoops to be verified and still am not despite having send a dozen emails, about a dozen documents, passports, utility bills, scans of 3 banks cards , copies of different bank statements, passport etc..
Can provide many examples of unreasonable requests and reasons for rejection including not providing a letter from my bank showing that an old card is not in use any more - despite the fact that as asked I sent them screen shots of old statements showing deposits to Royal Panda last year for £10 on an old card that is not in use any more , too low resolution (72 dpi). They have my passport, utility bills , statements and card scans for 2 other cards, scan s of the card in question and 3 different statements - and are still stalling!.
The reason for all this? Am In international money launderer or terrorist or fraudster? Am I dealing with 4,5 or 6 figure amounts of money? No! I am an older housewife who they did not bother to verify for the months I was losing and giving them money but when I put in a request to withdraw winnings of £20. The one good thing is that because they would not approve my withdrawal I have played and won lots more! But still not verified so no idea when I will get my money and now worried they will find some way not to pay me to punish me for this review!
I started off happy with my small winnings, but have ended up swearing at them and goodwill is gone. Think some staff were enjoying my frustration and annoyance and extending verification unnecessarily. Many other reviews and complaints on the web about them doing this to others too.
If they are so poor they need to hang on to my money, should they even be in business?
