Royal Panda Casino - Royal Panda withdrawal problem

Hello PLAYER007,

Thank you for contacting us.

I'm sorry to hear of the issues you have been experiencing with this. Unfortunately, due to GDPR I am unable to look into this for you here.

I kindly ask that you email suppor­­­­­t­@­­r­­oya­­lp­a­n­da.com detailing the above and putting: FAO Fiona/Nil as the subject line - We will then personally ensure that this is investigated further for you.

Thank you and have a great day!

I sent you an email as requested. Please review and respond.

Thank you

Today May 25, Royal Panda canceled my wire transfer. You can see on inpay.com. I have been trying to talk to support, they are letting chat time out on purpose and not responding. Everytime chat wait time gets longer and longer then time out by the time they try to help me. This is ridiculous and totally unacceptable.

Hello PLAYER007,

Thanks for getting back to us, should you have sent in a direct message you shall receive a response from myself as soon as possible.

Thank you for your patience and cooperation.

Have a great day!

You guys wasted my 3 weeks and lie to me many times. My money was never wired. Now after filing this complaint, you returned all of my money back to my account. Now advised me that I need to do another wire transfer. It appears that this is a normal trick from royal panda when try to withdraw large amount. There are many players with the same issues. They put money in my royal panda account knowing that I will gamble some of it. Please advise all the other player. There are way too many similar complaints and all of the websites are trying to hide those complaints. I feel like we have been cheated by the casino and casino review websites.

Hello PLAYER007,

Thank you for your feedback.

Firstly, I'm sorry that you feel this way, but I'm glad to hear that your withdrawal has been processed, however, should you be having further issues, I would ask you to kindly send us a direct message you shall receive a response.

Wishing you all the best.

Dear @Player007,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.