Royal Panda Casino - Delayed payment of withdrawal

Dear VELAZIEL,

We understand how frustrating it is to wait for your withdrawals and we apologize for the delays that you’ve experienced.

Our payments department informed us that your withdrawal for the disputed amount was processed on Tuesday (08.09.2020). The money will reach you within 1-5 working days. To check the status of your withdrawal, go to the “My account” section.

Once again please accept our sincere apologies for any inconvenience caused. We hope you’ll soon be having a royal good time.
And of course, if you have any further problems, or if we can assist you with anything else, please don’t hesitate to reach out to our customer service. We’re always happy to help.

Kind regards,
Royal Panda

Dear @velaziel,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.