Royal Panda Casino - Delay Payment still over 7 working days

Now i am in day 12 after my withdraw has been approved. Still dont get my withdraw to my bank accouth.

Sending email to them, but they never answer. Everything take so slow.

Please do something with it!

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

I has making a withdraw of 61,000 kr since 07.07. Royal Panda has confirm me that my withdraw has been approved and money was sent already.

They confirm me that i wil get money into my bank accouth latest within 5 working day.

Today i has been waiting more than 12 working day and almost 2 week after my withdraw has been approved.
I still dont receive any cent into my bank accouth.
I has send my bank statement to show that i still dont get money. Still dont get any answer for what is going on.
Send email to them, no answer.
Chat support dont help me anything. They said that they wil give me answer as soon, but they never do.

Royal Panda chat support has confirm me that money was already send to my bank accouth since 07.07.
I has try to call my bank and asking them. They said "we have not received any money or stopped the payment.

I asking Royal Panda chat support to send a receipt of my withdraw and they never do. It seems like they dont want to payout or its just a scam?

I just want to know what is going!

I have received email back from them now.

Now i got money back to my Royal Panda accouth and i wil try to do a new withdraw.

Thank you

I can now confirm that i has receive all money to MuchBetter accouth and now its resolved.

Thank to Royal Panda support team that help me and i can still trust them. Thank you.

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.