2ヶ月前
I am writing with deep concern regarding a withdrawal request I made on April 10, 2025, for the amount of €4000. According to your stated processing times, the funds should have been transferred to my bank account within 3 to 5 business days. However, it has now been over two weeks, and I have yet to receive the money.
I have contacted customer service daily, and each time I am told that the matter has been forwarded to the responsible department, and to "please wait." I am extremely worried at this point and am starting to fear that I may have been defrauded, especially given the silence and lack of resolution after so many attempts to follow up.
