PlayOJO Casino - Withdrawal request disappeared from Playojo account

Dear @jlp1611,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

The total amount is £215.

I eventually spoke to somebody via chat this morning who updated me with the fact I needed to provide my bank details as there had been an issue trying to pay to my card. I never received any correspondence in regards to this otherwise I would've been able to send bank details sooner.

I have now sent my details to this person via email who has told me they will send it to the payments department.

There is no update on my account, still no pending transaction showing yet, so I am now waiting for anything to be processed and confirmed.

Hi your withdrawal was processed by wire earlier today
it can tale between 2-7 working days to reach your account

This has now been resolved thank you

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.