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PlayOJO Casino - Two issues with this operator, but no support avail

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係争中のカジノ

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£ 31.6

mvpzollow イギリス
投稿日 2022年12月5日

So my first complaint is I can't reach anyone from their support. I have used their live chat and emailed them and as a long time customer this casinos support has dropped of the cliff. All I am trying to do is ask which documents they need for verifying my account as I have already verified with them twice before.

2nd issue: I used there promotion today "playojos calendar, winning ticket" on this promotion I won 20 free spins at £1 per spin. The total won from the promotion was £31.60p, however the winnings weren't added to my account. This is another issue I need to contact their non existing support about.

I would love for play ojo to contact me and let me know which documents are required PLEASE and also award my winnings from the above promotion.

mvpzollow イギリス
投稿日 2022年12月5日

i would like to close this complaint please

AskGamblers
投稿日 2022年12月5日

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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