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PlayOJO Casino - OJO seems like a scam to me

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係争中のカジノ

プレイオジョカジノ
投稿日 2024年11月12日

Decided to try this casino, and this is the only one I’ve come across that will not let me withdraw. Customer service (by the time they messaged me back) said it should be fine I’m good to go. I tell them I keep getting this error message and I sent them the screenshot and he says I’ll look into it. You’ll get an email eventually - no you take my money right away. You can figure out how to give me my money back. It’s ridiculous. This is not legit in my opinion, I did everything on my end and they took my money and will not return what I’ve won.

AskGamblers
投稿日 2024年11月12日

Dear @Chantalanne,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
投稿日 2024年11月15日

Dear PlayOJO Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

投稿日 2024年11月15日

hi as you have been informed by Support , we need you to send us a bank statement showing the two deposits made on

11/9 - 90 CAD
11/11 - 200 CAD.

The document you provide must show the Bank details and Bank account owner's name.

投稿日 2024年11月15日

I just had the $200 in November

投稿日 2024年11月16日

Hi the last bank statement you submitted was for the period 26/9-30/10
as per my last post you need to send us a bank statement showing the two deposits made on

11/9 - 90 CAD
11/11 - 200 CAD.

The document you provide must show the Bank details and Bank account owner's name.

投稿日 2024年11月16日

I only made one deposit in November

投稿日 2024年11月16日

ok now please submit the same bank account details through your Personal area and request a withdrawal via Wire Transfer

投稿日 2024年11月17日

Hi your withdrawal has been paid

AskGamblers
投稿日 2024年11月18日

Dear @Chantalanne,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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