PlayOJO Casino - No verification or withdrawal updates

Hi

We have verified your account and tried to process the payment via ApplePay but it was declined by your bank . Support will reach out to you to about providing your bank details in order to complete your withdrawal request.

Thank you, I’ve received email confirming verification being done but nothing in regards to payment details? Is there somewhere specific I need to upload bank details to?

log into the casino and go to ''My Account''
click and a pop up will appear with a filter to upload documents

Thanks, email received asking for bank details….. all sent once processed and cleared I’ll close

Hi

Your withdrawal was processed this morning
it can take between 2-7 working days for the funds to reach your account

The OJO Crew

Dear @Tricia0505,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Thanks still not received payment

Payment receive can close complaint

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.