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PlayOJO Casino - Blocked My Account For No Reason, I deposited twice

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投稿日 2022年12月7日

I signed up to this site yesterday had no problem depositing and playing. Today I deposit twice more then when I finally start winning they block my account. I try to login and it says Username Blocked contact customer support. But you cannot even get to live chat if your account is blocked. I have never had a casino do this to me. I'm not sure how they are still around doing this to people. Totally unacceptable. I see in previous complaints about this they say to make sure I'm gambling responsible. but that's why they have weekly monthly limits to set myself. Not happy. Well see how long it takes them to respond I cannot even withdraw my winnings if I wanted to. Unreal.

AskGamblers
投稿日 2022年12月7日

Dear @Betguy2872,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

投稿日 2022年12月8日

There is no disputed amount for deposit . My account was blocked for no reason I have 630 dollars I can't even withdraw now .. because I try to log in and it says Username Blocked contact customer support but you can't even get to live chat if your account is blocked..hope this clarifys if you reread my description you will know the problem .

Thank you

投稿日 2022年12月8日

It's working now all of a sudden

AskGamblers
投稿日 2022年12月8日

Dear @Betguy2872,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

AskGamblers
投稿日 2022年12月8日

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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