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Playamo Casino - Denied withdrawals and requesting same document over and over

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$ 17899.32

beatrix90 カナダ
5年前

K so not really sure what to think right now. I just got the biggest win in the 8 years I have been playing online to me it can change my life after going through a nasty divorce and losing everything this is the light at the end of my tunnel as I lost everything g in the divorce. Anyways. I signed up and sent I'd document right aways and my account was fully verified on october 22nd in which I received an email which I still have. But anyway I won $17800 but sent 4×$4000 after as couple hours they were all denied and I was told I meed to provide cards that I have deposited with so I did only have 2 cards one is my td Visa debit that I use interac etransfer with and the. I used a pre paid master card for a deposit of 4l$48 today which I the one my winnings came from . Anyways sent these off and and withdrawal again again canceled then they proceed to ask me for the same things again even though I already sent them now twice. I'm really worried I have bad anxiety so perhaps I'm just overthinking it but that's alot of money that could do alot of good in my life. The account verification must have went hone for the nught as I have nor received any emails back for quite awhile now. Honestly I signed up here because I heard they have crazy fast withdrawals and well so far not a good impression

5年前

Dear BEATRIX90,

We are sorry to hear about your experience, however, as we can see, your payment was approved from our side and been forwarded to the payment provider.
Please note that the payment procedure with the method you selected can take up to 5 business days.
We can see that the account is verified, your funds will be withdrawn to you within the limits of the casino.

Thank you for your patience and sorry for keeping you wait.

KInd regards,
PlayAmo

AskGamblers
5年前

AskGamblers Complaints Team has been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

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