Playamo Casino - Casino not respecting Resposible Gambling

I just want to add that since my complaint I was contacted several times from VIP manager ..and I was clear that I want my account to be closed..and all the time she ignores my request and come with some bonus offers and other nonsense!! I just want the point that it’s been now 7 dyas since an original request my account closure!

Here is one more update ..the vip manager not responding to my request..and finding some nonsense to keep my account open..when I make my self clear that I want my account to be closed permanently!!! Never to be reopened again!!

Hello @all,

As we can see, the player's account has been permanently disabled, as the player requested.
We sincerely apologize for the situation and any inconvenience. We will make all necessary improvements to ensure that such situations don't happen again.
Thank you.

Dear @Gumen160415,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Yes they close my account..but I just want to say that they close my account after 9 dyas of my original request!! If I did not submit the complaint probably they my account will still be active!! So thank you Ask Gemblers team!

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.