新着情報
新着情報

Paradise Casino - Have not returned my winnings

未解決

苦情情報

係争中のカジノ

パラダイスカジノ

$ 500

tysonopisano156 カナダ
投稿日 2023年11月17日

Hello @askgamblers support team. I am submitting a complaint after weeks of checking in with Paradise Casino to see where my $500.00 winnings went. The winnings were sent to a closed account weeks ago. The money has been returned to the casino, however, it is not in my account and I keep getting ambiguous responses from chat so I do not know where my money went. Chat is always super kind and polite but they have not been overly helpful. I know this sounds ridiculous but sometimes I feel as though I am being punished for putting a not-so-fantastic review here on askgamblers about the slow payout times right as I was attempting to cashout. I just want to know, after almost a month...where is the money? I'm very frustrated and only turned to you as a last resort as I know you are very busy helping players all around the world. Any help regarding this situation would be greatly appreciated 🙏

I have included proof of winnings and my latest chats with Paradise Casino support. If you could please look into this I would greatly appreciate it.

AskGamblers
投稿日 2023年11月20日

Dear Paradise Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

パラダイスカジノ 苦情

  • 3 / 4 解決済み
  • 1日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 388 USD 平均額

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