Hi,
I have deposited 300 sek (31 USD) to Melbet.com using Mastercard. I had some luck at the casino and ended up with 11 000 sek (1167 USD) that i wanted to withdraw. But for some reason my withdrawals have been rejected with the message: "(Denied by operator (Payment processing error))". I have spoken to the live-chat who havent been very helpful, only saying that i have to deposit using another method in order to be able to withdraw. But i tried to deposit with neteller, as they said, but that didn't work either (Rejected by operator). They keep dodging my questions and says that i should send e-mail which i have done, without getting answer.
Therefore i am here submitting a complaint. I want to withdraw my winnings with Mastercard because on the site it is a valid way of withdrawal, and why does it say its valid if it isn't? Please help me Askgamblers.
Best regards, Erik
