Hello,
As of today company "Melbet" is refusing to pay my money. My situation is that I'm trying to withdraw my funds from this account ( around 70 euros ) for a few days now. I have been trying to withdraw with my mastercard, although everytime i put in the details it keep saying it has been denied by the operator. Yes i have spoken to the live chat as well but they would come up with solutions like restart your browser log in and try again, or you have put incorrect details. None of them work. This just keeps going on and on without a solution. What is even more that i can't choose another withdrawal method, since I've deposited with my card. The live chat clearly has no respect for it's customers, I've been waiting for the answers to my situations for hours, and they don't give me a proper solution.
What I am trying to tell is that i have been a passive player in this company, I haven't won thousands I even lost some of my money but they still refuse to pay me for what i got left? This is unacceptable.
I have read other threads on here about the withdrawals in this company, I am not willing to put anymore money in here or look for other ways to withdraw my money through other methods. Even that the amount is not big, it's still money that belongs to me and I want to withdraw it without the operator denying everytime.
I'm not looking for answers to call my bank to allow the transfer, since they allow it because clearly i had succesfully deposited money with my card. Also I'm not going to deposit more in melbet so i can use another method, i have no guarantees, and by the looks of it I'm already in bad situation with my money.
With all the respect I'm looking for the best solution.
My account number is - 198335145
