Today I placed a bet (Bet 32412626047) on NBA game between Orlando Magic and Los Angles Clippers. The bet was on Section" Which Team will score First Throw After Score (2 Way)" on. I selected Team 1 (Orlando Magic). Orlando Magic indeed scored the First Free throw at 85-86. Later I found that their sports book was misprint as in Section" Which Team will score First Throw After Score (2 Way)" The Sportsbook event is having Misprint ("Team 1 After Score 85-86 (Except For Free Throws Pts"). How can a Throw be counted without it being a Free Throw? So as per terms and conditions on their website 2.7, I sent them a request to refund my bet as in their rues
https://melbet.com/en/information/rules/2
In case of a staff error (misprints in the sportsbook, errors with the odds, etc.), deviation from these Terms and Conditions when accepting bets, or if bets are proven to be improper in any other way, MelBet reserves the right to declare bets made under these conditions invalid. In this case, bets are paid out with odds of 1.00.
This sportsbook betslip Which Team will score First Throw After Score (2 Way)" The Sportsbook event is having Misprint ("Team 1 After Score 85-86 (Except For Free Throws Pts") is error as Throw only can be scored as a Freethrow point in basketball.
Almost 14 hours to the request and the operator has not responded yet. Please help me get my winning or as per terms and conditions get a refund of my bet placed.