Melbet Casino - Delaying withdrawal by blaming the Credit Card processor

Hello, we apologize for this.Could you write your account number so we checked, thank you, we will wait.

The Account Number is 130301095, like in the Screenshot above

Good day!We checked your account, everything is working properly.Please tell me you still can not withdraw your funds?

Unfortunately my withdrawal request wich got approved on 26.09.2019 (18:11) is still waiting to get processed by you, i should mention that it never took that long to get processed and Fail before. So unless you push that button and process the transaction i can't tell you if its working. Screenshot taken a couple of minutes ago attached

Yes, we have checked several times, at the moment you have these errors on our technical errors so every time your money is returned to your account , use electronic wallets for withdrawal , or wait for the elimination of technical errors , thank you.

Well i am waiting, i am waiting for more than 10 days and several withdrawal try's now, thats why i opened this complaint in the first place.

We understand everything and are always happy to help you , we need to solve a technical error with deposits and withdrawals, please expect to solve something immediately we will write to you and you will successfully withdraw funds

Of course i understand that, hopefully you understand that this complaint needs to stay open till the money is in my bank account, looking forward to hearing from you that your technical issues are solved

Yeah, sure! We will try to correct this misunderstanding in the near future, but you should also know that you can withdraw funds to your e-wallet at any time, thank you for your understanding

I have been told by your support that i could only withdraw money the way i deposited it and turn it around a couple of times, wich im not gonna do as mentioned in my first post, also you dont have any E-Wallet im Using, so i have to wait for the Visacard withdrawal to work.
Interessting part is that deposits seem to work with Visa anytime, thats why i dont really believe in those "issues"