I made a deposit of 20.00 into the casino using Skrill this ammount did not show on my LeoVegas account, i have contacted Skrill who have confirmed the payment being sent to them. I also sent proof of this payment and relevant documentation to LeoVegas it has been over a week and each time i ask the casino they say they are waiting to hear from the payment provider?? i asked for a offer of good will and was rejected and have made more deposits into the casino using the same method no issues. I have been playing for years and in return i get poor service and no compensation... the money is siting there in their skrill account and i have proof! Shocking!
苦情情報
Dear @tasha1000,
Please keep in mind that all your attachments have been removed due to the fact they were all containing sensitive personal information. Make sure to read carefully and comply with all Complaints Guidelines from now on.
https://www.askgamblers.com/complaint-guidelines
Thank you for your cooperation.
Resolved credited account after 6 days?? And just an email saying account credited wow no empathy ... Leovegas lacking ability to provide good customer service
Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.
レオベガスカジノ 苦情
- 147 / 160 解決済み
- 1日 平均レスポンス
- 1週間 平均苦情ライフ
- 4,562 USD 平均額
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