Hello, first of all I would like to say that I play in this casino for more then 3 years, with fully verified account. After depositing more than 800e, 3 days ago, I have won 1000eur, and asked for withdrawal, which is instant here btw.
Here my problem starts, more than 48hours no one has approved my withdrawal, I wrote like 5 emails, contacted my vip manager, and also live chat service.
No one is answering back and I am totally ignored which makes me so much stressed, because I am obviously scammed.
The worst thing is that they read the messages on live chat but they don't reply.
I asked via email that I want my account to be closed but normally first they must pay out my winnings, they also ignored this. Please help me get my money back, and help other people not to get scammed like me here.
