I am trying to withdraw funds (2002,12€) (1500€ withdrawal pending) from www.kosmonautcasino.com
I am fully checked and had several cashouts in the past, no active wagering or anything else. I contacted customer service 5 days in a row but they always come up with new reasons why it's not working like we are waiting for finance dep. / and today a technical Problem .. three days ago they said that the money should be there in a few hours but nothing happened.
The usual time for a withdrawal used to be within 24h.
Maybe someone here or from the casino can bring some light to this.