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新着情報

Kosmonaut Casino - My payment is delayed since June 10th

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苦情情報

係争中のカジノ

コスモノートカジノ

€ 1500

1年前

I am trying to withdraw funds (2002,12€) (1500€ withdrawal pending) from www.ko­smo­nau­tca­sin­o.com

I am fully checked and had several cashouts in the past, no active wagering or anything else. I contacted customer service 5 days in a row but they always come up with new reasons why it's not working like we are waiting for finance dep. / and today a technical Problem .. three days ago they said that the money should be there in a few hours but nothing happened.

The usual time for a withdrawal used to be within 24h.

Maybe someone here or from the casino can bring some light to this.

AskGamblers
1年前

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.